Base EDA Suscription
EDA server hosted by Jortilles in subscription mode.
- EDA server in SaaS mode.
- Access your server through the url: https://edaserver.com/yourcompany.
- Hosted, maintained and updated by EDA developers.
- Small server located in Europe with no bandwidth limit.
- EDA will connect to YOUR database.
- Unlimited Users.
- A maximum of 1,000 accesses per month. After which you will have to wait for the next cycle or improve your subscription plan.
- Initial training and access to our knowledge base.
- 1 support ticket per month. If you need more support you can hire a support package.
- The support will be managed through the jortilles ticket tool: http://redmine.jortilles.com/
- The SLA is 2 working days to attend the tickets.
- The support hours are from 9 am to 4 pm in Spanish time (Central European Time)
- Support will be in spanish or english.